ACR-001 / SYSTEMS FOR OPERATIONS

Acceleret

systems, software and apps for operations

We build the systems businesses run on.

Software built inside real travel businesses — the flagship CRM is live in staging.

FLAGSHIP CRM IN STAGING · FIRST MARKET TRAVEL OPS · STEEL ON WHITE · B2B

01 / THE BACK OFFICE — 9:41 PM

Operations held together by paper, memory and luck.

Six spreadsheets, two inboxes, one wall of sticky notes. Every enquiry is an act of faith; every hand-off, a small gamble.

ENQUIRYMr. Mehta — 4 rooms?? dates unclear. CALL BACK. Someone. Anyone.
STICKYWhich quote did we actually send?
LEDGERADV 50,000 recd — BAL ??? — check with accounts (who is off today)
SUPPLIERRate is in a WhatsApp screenshot on Ravi's phone. Ravi is on leave.
URGENTBooking amendment from YESTERDAY still not confirmed with supplier.
DOCSVisa file — last seen on the printer. The printer denies everything.
STICKYPriya on leave — who has the Bali file?
PAYMENTClient says paid. Bank says nothing. Statement says tomorrow.
FOLLOW-UPEnquiry #—— (never logged). Went cold. Nobody noticed for 9 days.
SECURITYPassword on a post-it. The post-it is the security policy.

02 / THE SYSTEM — END TO END

One machine for the whole operation.

ROLES & PERMISSIONS — EVERY WRITE GATED, EVERY CHANGE LOGGED ENQUIRY logged & assigned QUOTE versioned & sent BOOKING stage-tracked PAYMENT reconciled DOCUMENTS tied to money REPORTING auto-built AUTOMATION — FOLLOW-UPS, REMINDERS, ESCALATIONS RUN THEMSELVES AI ASSIST drafts & summaries — a human signs every send ROLES & PERMISSIONS — EVERY WRITE GATED ENQUIRY logged & assigned QUOTE versioned & sent BOOKING stage-tracked PAYMENT reconciled DOCUMENTS tied to money REPORTING auto-built AUTOMATION follow-ups, reminders, escalations run themselves AI ASSIST drafts & summaries a human signs every send

Enquiry to quote to booking to payment to proof — one pipeline, every hand-off recorded, nothing living in anyone's head.

03 / THE FLAGSHIP — LIVE VIEW

The flagship: a CRM built from the inside.

LIVE IN STAGING — PRODUCTION THIS YEAR

MASTER LOG — LIVE

18:41:52ENQ #1046 logged — source: phone — assigned OPS/ARJUN
18:41:58QUOTE Q-311 v2 sent — awaiting client
18:42:03PAYMENT recorded — 40,000 ADV → INV-2041
18:42:07DOC voucher V-88 issued — linked to B-207

Every action, timestamped and owned.

PIPELINE — TODAY

New14
Quoted9
Confirmed5
In service3

PAYMENTS / DOCUMENTS — CHAINED

B-207ADV 40,000 IN — docs HELD
B-203PAID 100% — voucher ISSUED
B-198OVERDUE 12,500 — docs LOCKED

Paper never moves ahead of money.

SUPPLIER RATES — SAME REQUEST, THREE ANSWERS

SUPPLIER A41,200
SUPPLIER B39,850LOW
SUPPLIER C44,000

Margin visible before you commit.

ROLES — WHO TOUCHES WHAT

OWNEReverything, everywhere
OPSbookings — cannot touch money
ACCOUNTSpayments — read-only bookings
TEMP DESKassigned files — no exports

AI ASSIST

Drafts the reply, never sends it · summarises the day, never hides it · flags the anomaly, never buries it.

04 / WHY TRAVEL FIRST

“We chose travel operations because it gave us unusually deep access — real businesses, real workflows, real data, real staff. You cannot build honest software from a distance.”

— FOUNDING TEAM

Our first market. Not our ceiling.

05 / HOW WE WORK

How we work.

Release schedule

Ship weekly

Small releases, real users — nothing held back for a big launch.

Support

Adoption & training included

We stay until the whole team actually uses it — not until the demo ends.

Security

Security first

Permissions, audit trails, encrypted customer data — built in from day one, not patched in later.

Product rule

Software staff actually use

If the team works around it, we rewrite the feature — the tool is wrong, not the people.

Method over magic — the software only works if the team opens it tomorrow morning.

CAPABILITIES

Everything the flagship covers.

  • Enquiry management

    every channel logged, assigned, answered — nothing goes cold unnoticed

  • Booking pipeline

    enquiry to quote to confirmation — stage by stage, on the record

  • Roles & permissions

    who can see what, who can change what — and proof of both

  • Payment tracking

    advances, balances, due dates — reconciled, not remembered

  • Document control

    vouchers, invoices and files tied to the booking — and to the money

  • Supplier rate comparison

    three quotes side by side, margin visible before commitment

  • Operational reporting

    today's numbers without asking anyone to stop working

  • Workflow automation

    follow-ups, reminders and status changes take the repetitive hits

  • Practical AI

    drafts and summaries you review — not magic you're asked to trust

  • Training & support

    onboarding humans, not just installing software

  • BUILT WITH — THE PEOPLE WHO DO THE WORK
  • BY ACCELERET — A TECHNOLOGY COMPANY
  • BUILT INSIDE — REAL TRAVEL BUSINESSES
  • SCREENS SHOW SIMULATED DATA — THE WORKFLOWS ARE REAL
  • NO SPREADSHEET WAS HARMED — SEVERAL WERE RETIRED

NEXT STEP

Early access is open.

The flagship CRM is live in staging; production is this year. Early access means your workflows shape the build.

Get early access

— replies come from the founders, not an autoresponder.